Generate a return label, find the closest drop-off point or e-locker, and watch the refund countdown — in under 30 seconds. No counter queues, no printer, no friction.
Refund scheduled
3 working days · direct to source
The same self-service flow your customers already use on Amazon, Zalando and DPD — now native to Post Partner of Austrian Mail Service.
Search the shop you bought from. The contract terms, return window and label format are pre-filled automatically.
The shopper types the order number and picks a return reason. The system pre-validates return eligibility against the retailer's policy.
A printable QR label, the three closest branches or e-lockers ranked by current opening hours, and a live refund-in-3-days countdown.
A live demo. No account needed. All data is mock and never leaves the page.
Pick the retailer — we'll match the return policy automatically.
Popular: · · · ·
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Step 1 of 3
Two fields. We'll take care of the rest.
Format: any 8–14 chars. We accept letters, numbers and dashes.
Step 2 of 3
Show this QR at any of the three locations below — no printer required.
POST PARTNER
Scan at drop-off
Estimated refund
Live countdown simulated for the demo. In production it is wired to the post-tracking webhook and updated every scan.
Ranked by current opening hours & walking time
Step 3 of 3 · done in —
Austria's most dense last-mile network — branches, postal partners and 24/7 e-lockers — fully integrated with the return flow. The shopper sees only the three closest options, ranked by what matters right now: still open, closest, easiest.
1,339
postal partner branches
347
automated e-lockers
92%
of Austrians within 10 min
24/7
e-locker drop-off
Open now · 6 min walk
e-Locker · Mariahilfer Straße 42
Privacy-centric, transparent, fully self-service. No phone calls to share an order number, no paper receipts with a stranger. Every step happens on the customer's device, in their control.
No personal data is stored longer than the return needs. GDPR-aligned by design, not by policy.
One URL, updated by the same scans the post office already runs. Fewer calls to the call center.
A single API call. We deliver the label, the drop-off suggestion, the tracking and the refund countdown.
Pilot ReturnFlow with 3 retailers in 8 weeks. Drop one API call into their checkout, and the queue becomes a counter-less counter.